top of page
프로그램4PC
자주 묻는 질문
-
활성화 코드를 분실했습니다. 나는 무엇을 합니까?It happens to the best of us. If you do lose your activation code, we will gladly provide you with a copy of your activation code. All you have to do is navigate to Retrieve Activation Code page and contact customer service, do not forget to include your name, your e-mail address (that was used to order the product), the product name, and the receipt number.
-
설치 파일을 잃어버렸습니다. 나는 무엇을 합니까?The installation file can always be re-downloaded and we are happy to provide you with a replacement copy of the original file. Please download installation file from here.
-
구매 후 활성화 코드는 언제 받을 수 있습니까?Your activation code is the most important part of your purchase, so we make sure that you receive it safely and securely. The Activation Code will be sent as soon as we receive payment confirmation from our e-commerce reseller (in most cases within minutes). But under some circumstances, small delays may occur in verifying your credit card details, please do bear with us if this should happen.
-
당신이 나에게 준 활성화 코드가 유효하지 않다고 나오는데, 무엇이 잘못되었나요?"The activation code is a long sequence of letters and numbers that can be easily confused when typed. If you typed this information manually from your confirmation email, it is possible that errors may have been entered into the proper fields of the Activation screen so we recommend that you 'copy and paste' this information from your confirmation email onto the Activation screen. If you still receiving the same message, then contact Program4Pc Support Team and include your activation code to help us check its status as soon as possible.
-
어떤 지불 방법을 사용할 수 있습니까?We accept all major credit/debit cards as well as other payment methods including Visa, MasterCard, American Express, Discover, Novus, Diners Club, JCB, Bank/Wire Transfer, PayPal, Direct eBanking, iDeal, Webmoney, Carte Bleue, Giropay and Alipay. You may see a complete list of acceptable payment methods here.
-
구매에 대한 인보이스를 받을 수 있습니까?You will receive an invoice for any purchase you make with us. Remember to keep the invoice very carefully as it will be necessary if you need any future assistance.
-
내 제품은 어떻게 받나요?All our products are available for free downloading as a demo version, all you need to do is to get the installation file and enter your Activation Code.
-
다중 사용자 및 기업 라이선스를 제공합니까?Yes, we do supply multi-user licenses. Remember that a bulk discount applies for all bulk orders, for more assistance please contact our Support Team.
-
환불 정책은 무엇입니까?All our products are provided as shareware, which means they can be tried completely risk free before purchased, we recommend our customers to download and try the product before purchase to confirm whether it is the one they need. This also helps customers avoid purchasing the wrong product. As an informed order reminder, a watermark will appear on the output video/audio, which will remind customer to buy the right product. Program4Pc provides absolutely 30 day money back guarantee. Refunds will be only approved under the acknowledged situations. If a purchase exceeds this money-back-guarantee period of time, not any refund is going to be approved. Please read carefully out refund policy page.
-
구매 후 활성화 코드 정보는 언제 받게 됩니까?The activation code is the most important part of your purchase, so we make sure that you receive it safely and securely. The Activation Code will be sent as soon as we receive payment confirmation from our e-commerce reseller (in most cases within minutes). But under some circumstances, small delays may occur in verifying your credit card details, please do bear with us if this should happen.
-
방금 온라인으로 구매했는데 이메일로 영수증을 받지 못했습니다. 무슨 일이에요?Receipts are sent immediately after the order has been processed but during a busy period may take few minutes.
-
무료 소프트웨어 업그레이드 및 새 릴리스를 받을 수 있습니까?Yes, all of our products include free upgrades for any minor version updates.
-
내 설치를 어떻게 업데이트하거나 업그레이드합니까?If you have already activated your copy of program, it will inform you about the new update version automatically as soon as it is available to download. Also you may simply download the latest version from our website and install it on your system, the program will retrieve your activation code automatically and you may use the newest version immediately. If you have any trouble with this, just drop in a line and we will get you through it.
-
프로그램이 내 컴퓨터에 설치된 다른 제품과 충돌합니까?We have done extensive testing and found that our programs do not conflict with any other program out there.
-
내 프로그램 사본이 활성화되었는지 어떻게 알 수 있습니까?The program will inform you after activating and you will stop getting order reminder massage.
-
프로그램의 전체 버전을 얻고 제품에서 전체 기능을 얻으려면 어떻게 합니까?There’s nothing to it, all you have to do is purchase a license of program and activate your demo version with your activation code, and you will automatically have access to its full functionality.
-
왜 Program4Pc인가?There are hundreds of other applications which purport to be the best around and it is difficult to choose between them. Have a look at Program4Pc products to find out why they are the best choice.
질문에 대한 답변을 찾을 수 없으면 언제든지 지원 팀에 문의하십시오.
bottom of page