Refund Policy

Program4PC software products are delivered digitally, and customers receive an Activation Code after a successful purchase.

Because digital software cannot be physically returned, refunds are subject to the eligibility requirements described in this policy.

Activation or use of the Software does not automatically prevent a customer from receiving a refund when eligible under this policy or applicable law.

Nothing in this Refund Policy limits any refund rights or consumer protections that cannot legally be excluded.

You may request a refund within 30 days of the original purchase date if one of the following conditions applies:

• Technical Issues: The Software does not function as advertised, and Program4PC support is unable to resolve the problem after a reasonable opportunity to investigate and assist.
• Duplicate Purchases: You accidentally purchased the same software product more than once.
• Wrong Product Purchase: You accidentally purchased the wrong Program4PC product. We may offer an exchange for the correct product or a refund, at our discretion.

Refund requests will be reviewed based on the circumstances of the purchase and the information provided.

The 30-day period does not limit any additional refund or remedy rights available under applicable consumer protection laws.

Refunds are generally not provided in the following circumstances:

• Change of Mind: You decide that you no longer want the Software after purchasing it.
• No Longer Needed: You no longer need or intend to use the Software.
• System Requirements: Your computer does not meet the minimum system requirements published for the Software at the time of purchase.
• Unauthorized Use: Your refund request arises from an attempt to use the Software to circumvent digital rights management (DRM), copy protection, or other technological protection measures in violation of applicable law, or to process content without the necessary legal rights or permissions.
• Expired Refund Period: More than 30 days have passed since the original purchase date, unless an exception is required by applicable law or expressly authorized by Program4PC.

These exclusions do not apply where a refund or other remedy is required by applicable consumer protection laws.

Each refund request will be evaluated based on its circumstances and the requirements of applicable law.

To request a refund, please visit our Contact Support page and provide the following information:

• Your name and the email address used for the purchase.
• Your order number.
• The name of the software product you purchased.
• A brief description of the reason for your refund request.

Our support team may request additional information when reasonably necessary to verify your purchase or investigate the issue.

We aim to respond to refund requests within 5–7 business days.

Submitting a refund request does not automatically guarantee approval. Each request will be reviewed in accordance with this Refund Policy and applicable law.

Approved refunds will generally be issued to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider, bank, or financial institution.

If a refund to the original payment method is unavailable, Program4PC may arrange an alternative refund method where appropriate and permitted by applicable law.

Once a full refund has been completed, the associated Activation Code will be deactivated, and the customer's license to use the refunded Software will end.

Nothing in this section limits any refund rights or remedies required by applicable law.

Program4PC may update this Refund Policy from time to time to reflect changes in our products, business practices, or legal requirements.

Any updates will be published on our website with a revised "Last updated" date.

Where required by applicable law, we will provide additional notice or obtain consent before changes take effect.

Changes to this Refund Policy will not retroactively reduce refund rights that applied to purchases made before the changes, or limit any mandatory consumer protection rights.

Program4PC Inc.

California, United States

If you have questions about this Refund Policy or would like to request a refund, please visit our Contact Support page.